Mar 2020: Coronavirus update

Care

Following the latest Government advice, there will be some changes to a few services and we have updated our visitor policy.

Firstly, we are implementing a new visitor policy so that we ensure all of our residents remain safe during the Corona Virus outbreak. Only essential visitors, for example, doctors, nurses and maintenance staff in addition to regular care and support staff, will be allowed in the building. This is following clear guidance set out by the Government.

We understand this can be unsettling and we know you will still want to connect with your family and friends. Our staff will be available to assist you to ensure you can still connect with your friends and loved ones either by telephone or digitally.

We want to take this opportunity to reassure you that the safety of all our residents and employees is paramount. We are taking the current Corona Virus situation very seriously and are following strict guidance from the Government and the Care Quality Commission.

We know this is a concerning time for everyone and we want to assure you we are doing everything we can to make sure that you are safe while still providing a high quality service and enjoyable environment.

If you have any questions, please do not hesitate to contact the General Manager at the home.