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Hi, I’m Emmanuel, I'm the general manager at Grays Farm Road. During my 13-year career in the care industry, I have spent time in nursing services, working with teams to bring about improvement. I am passionate about people receiving a good standard of care and this is achieved by having an effective, caring staff team who have the tools to fulfil their role. I consistently try to improve and explore new ways of supporting our residents to be comfortable.
We understand how important a beautifully designed living space is to your happiness. The décor of our home is therefore finished to a high standard, with every detail carefully considered for your comfort and individual needs.
The ground and first floors consist of 60 rooms, comprising of eight Suites, 30 Premium Deluxe rooms and 22 Premium rooms. All rooms come fully equipped with a wet room-style en suite bathroom and all ground floor rooms have their own beautifully designed outdoor space.
Take a look around key areas of our home in the below virtual tour
This includes a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens. Alongside these facilities, you can enjoy refreshments in our stylish café or relax in our comfortable lounges with outdoor terraces.
We recognise the importance of nourishing, nutritious and delicious food. Our experienced catering staff will be using a range of fresh, locally sourced, seasonal ingredients to ensure you receive a restaurant standard dining experience every day.
Each week, there will be a comprehensive, varied and engaging activities schedule arranged by a dedicated coordinator who will liaise with you to ensure your individual needs are being met.
You will have access to 24-hour personalised nursing and dementia care. We will also provide respite care as well as specialist care for conditions such as Parkinsons, stroke rehabilitation and intermediate reablement for those not quite able to return home following a stay in hospital.
Our care staff are an integral part of our service to you. They are at the heart of everything we do – and we are proud that we have brought together a team of professionals who combine high-level clinical expertise with a genuinely caring approach. We invest in continuous professional development to ensure that our staff are fully up to date with current best practice in care.
We have invested in in-built assistive technology and an innovative electronic care planning application to enable our staff to deliver care in the most discreet, efficient and effective way.
Because every member of our team is trained as a Dementia Friend, we can provide a truly understanding and compassionate environment. Our aim is to support people with dementia to enjoy the possible quality of life.
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