Our Service Approach

Our service will always be executed to the highest industry standard through consistent investment in staff training and development.

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Our DIning rooms and Bistro areas

Each home offers at least two main dining rooms as well as one dementia dining room equipped with modern service kitchenettes and brightened by natural light and outdoor seating space. Spaciously laid and decorated to highest restaurant standards specifications, our dining rooms are ideal place to have a meal in style.

In addition, a fully equipped cafe and bar area is available for residents and visitors of the home. Our fully licenced bar offers great variety of alcoholic and non-alcoholic drinks to cater for all people preferences. Our café is ideal for family visits or social afternoon teas with friends.

Some homes also offer fully equipped meeting room facilities.

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Service style

We aim to offer a service style with excellent food quality and menu choices as well as ambiance and a specific sequence of service by a team of well-trained hosts and chefs.

We take individual meal orders from each resident and our Chef will execute the orders, the meal will then be served and residents are assisted where necessary to ensure an excellent dining experience.

Our dining experience will be tailored to our residents’ personal needs and will always offer flexibility and innovation.

We offer Room service as well Breakfast buffet fully served by our Hospitality teams daily.

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Private dining and Special occasions

Celebrating a special occasion with your loved once is unforgettable time and we respect that. We understand that circumstances could vary from one another, therefore we have created various options available to you to choose from using the dining facilities at Baycroft.

The variety is designed to suit various meal times, seasonality, formal and informal setting.

  • Family Afternoon Tea
  • Summer BBQ
  • Prosecco & Canape Reception
  • Coffee Mornings
  • Set Menu Dining
  • Buffet Lunch
  • Sandwich & Salad Lunch
  • Festive Dining
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